Doubletree by Hilton, Leominster

From the moment I arrived until the day of my departure, the staff at DoubleTree went above and beyond to ensure my stay was comfortable, enjoyable, and memorable. First and foremost, the staff at DoubleTree Hotel truly stood out. Their commitment to providing excellent service was evident in every interaction. From the warm welcome at check-in to the attentive assistance throughout my stay, I was impressed by their professionalism, attentiveness, and genuine friendliness. It was refreshing to encounter a team that genuinely cared about their guests and went the extra mile to accommodate any requests or questions I had. The breakfast buffet at DoubleTree Hotel was an absolute delight. The selection of dishes was extensive, offering a variety of options to suit every palate. From fresh fruits, pastries, and cereals to hot items such as eggs, bacon, there was something to satisfy every breakfast craving. The quality and taste of the food were exceptional, and the attentive staff ensured that everything was replenished promptly, maintaining a pleasant dining experience. The service in the rooms was nothing short of excellent. The housekeeping staff paid great attention to detail and ensured that the rooms were always spotless. The beds were comfortable, and the amenities provided were of high quality, contributing to a restful and enjoyable stay. The prompt response to any requests, such as additional toiletries or room service, further demonstrated the hotel's commitment to guest satisfaction. Cleanliness was a top priority at DoubleTree Hotel, and it was evident throughout the premises. The common areas, including the lobby, hallways, and dining areas, were consistently well-maintained and immaculate. This attention to cleanliness greatly contributed to a pleasant and hygienic environment during my entire stay.

Bed was very comfortable and the restaurant was very convenient. Staff was friendly and my kids enjoyed the pool

The Front desk receptionist was lovely and made us feel welcome. The warm cookies were a nice touch.

Breakfast was higher than other Hiltons we have stayed at. In fact some buffett breakfast was included in price

Did not have breakfast here. Only stayed one night - came for a wedding. I asked to check in one hour early because we needed to change and get ready for the wedding which was at 4:00 p.m. They were very accommodating with my request! Thank you!